Optio is now part of dlivrd Technologies Inc.

The last mile,built for pharmacy.

Optio connects your pharmacy system, your patients and your drivers in one workflow, from the moment a prescription is ready to the moment it is signed for.

Works with PrimeRxDRXLinxHealthmore
9:41
On the way
Northside Pharmacy · Delivery 2 of 8
123 Maple Ave, Philadelphia, PA 19118
Arriving in about 12 minutes
Your window10:30 to 11:00 AM
View details
1,000,000+Prescriptions delivered
200,000+Patient deliveries
Our philosophy
A prescription isn’t successful until it reaches the patient.

From the pharmacy shelf to the patient’s door.

Follow one prescription through Optio. Every step is connected, so nobody re-keys an order, chases a driver or wonders whether a delivery happened.

9:14 AM Connect

Marked ready in the pharmacy system

The order lands in Optio automatically, with the label and barcode ready to print.

SourcePrimeRx
OrderRX 4471023
HandlingSignature, ID
9:16 AM Engage

The patient picks a window

A text lets the patient choose a time that works, so someone is home to receive it.

Choose a delivery window
9:3010:301:004:30
10:02 AM Deliver

Routed, dispatched and tracked

Stops are sequenced by window and distance. The patient gets a live ETA as the driver gets close.

Route 148 stops
Next stopETA 10:47
On scheduleYes
10:47 AM Prove

Signed, photographed and recorded

Signature, photo and recipient check are saved to one delivery record the pharmacy can pull up any time.

Received byM. Alvarez

Every failed attempt comes back with a reason and a next step.

Patients miss deliveries. Addresses are missing a unit number. Cold chain items can’t sit on a porch. Optio puts each exception in one queue, tells the patient what happens next and shows your team what needs a decision.

  • Reason codes and photos captured by the driver at the door
  • Automatic reschedule link sent to the patient
  • Returns to pharmacy tracked with chain of custody
Exceptions · Today
Open 2Resolved 5
RX 4471102 · RefrigeratedRecipient ID did not match. Returned to pharmacy 11:48 AM
Needs review
RX 4470981 · No one homeAttempted 11:20 AM. Photo on file. Reschedule link sent
Awaiting patient
RX 4471130 · Unit number missingDriver called patient. Delivered 12:05 PM
Resolved

Connects to the pharmacy system you already run.

Orders flow from your pharmacy system into Optio, so your team stops re-typing addresses and delivery notes.

View integrations →
PrimeRx
DRX
LinxHealth
More on request

Pharmacy software with delivery capacity behind it.

Run Optio with your own drivers, or add capacity through Logiscal, a delivery and fleet company in the dlivrd Technologies portfolio. Your patients see your pharmacy and Optio either way.

PharmacyYour pharmacyPrescriptions marked ready in your system
WorkflowOptioScheduling, patient messages, tracking, proof and exceptions
CapacityYour drivers or LogiscalRoute execution on the Optio driver app
PatientDeliveredAt the door, in the window they chose

How the delivery network works →

Get more prescriptions to more patients.

See Optio with your own delivery volume and pharmacy system. A demo takes about 30 minutes.

Request a Demo →